Stay responsive and organized with Quo for education

Manage high-volume communication, keep your departments aligned, and engage families effectively with a shared phone and messaging system built for schools and educational institutions.

Key Features

  • 24/7 AI Coverage: Handle high volumes of parent and student inquiries with AI coverage and smart routing to the right department, campus, or staff member.
  • Shared Inboxes: Keep administrators, counselors, and staff aligned across every interaction with shared inboxes that provide conversation history.
  • Compliance Support: Complete audit trails and access controls help you meet privacy and compliance requirements for educational institutions.
  • Response Management: Ensure every call and text gets a response, especially during peak enrollment periods, snow days, and schedule changes.
  • AI-Powered FAQs: Let AI manage FAQs about tuition, calendars, programs, and policies so staff can focus on complex or sensitive conversations.
  • Local Numbers: Assign each campus, department, or program its own local number for easier family access.
  • Unified Communication: Provide visibility into student and family conversations with a unified inbox showing full interaction history.
  • Smart Routing: Route calls and messages to the right department or staff member based on inquiry type.
  • Automatic Documentation: Capture call recordings, AI-powered summaries, and searchable transcripts automatically to keep records organized.
  • Volume Tracking: Track call and message volumes by department to identify peak periods and staffing needs during enrollment and registration.
  • Automated Notifications: Automate appointment reminders, registration deadlines, absence notifications, event updates, and payment prompts to save staff time.
  • Secured Records: Use audit logs, permissions, and retention controls to keep communication records secure.

Client Testimonials

Jessica Shelley, Co-founder and CEO @ Dailies
“Quo has been a game changer for our school and virtual learning program! We love the flexibility of being able to text and call parents, have teachers be able to safely reply without having to share their personal phone numbers with parents, and be a resource for parents to reach out at any time if they need. Highly recommend Quo for schools and educational organizations to build and foster positive relationships with families!”

Matthew McPherson, Director of Recruitment @ Mount Vernon Nazarene University
“We switched to Quo and have been so happy with the results. This platform has increased our team’s communication with prospective students and families with its easy-to-use mobile and desktop apps. Furthermore, Quo allows for more accessible data and transparency within the recruitment team. We’ve loved the upgrade.”

Conclusion

Quo integrates seamlessly with existing education tools, helping manage communication for every type of educational institution, from K-12 schools to universities. Its shared numbers and inboxes provide a professional and secure way to coordinate parent-student-instructor relations without using personal phones.